FMCG & Consumer Goods Logistics The Shelf Waits for No One

OTIF (On Time In Full) penalties are fines charged by major retailers like Walmart and Target when deliveries are late or incomplete — often 3% of order value. We monitor every shipment against retailer KPIs, proactively manage exceptions, and coordinate with carriers to ensure your deliveries meet strict compliance windows.

Yes. We plan capacity months in advance for peak seasons (Q4 holiday, back-to-school, promotional campaigns). Our carrier relationships and warehouse network ensure guaranteed space even during peak periods, with surge capacity for unexpected demand.

Yes. We manage retailer-specific labeling, barcoding, shelf-ready packaging, and POS display assembly. Each retailer has different requirements — we maintain compliance profiles for Walmart, Target, Amazon, Costco, and other major chains.

We use a combination of ocean freight (FCL for high volume), air freight (for urgent restocks), and ground transport (FTL/LTL for domestic distribution). The mode mix depends on your product value, volume, and delivery timeline.

Our customs team manages FDA prior notice, product registration, labeling compliance, and facility registration for cosmetics, food products, and OTC drugs. We ensure your products clear customs without FDA holds or delays.

Major retailers (Walmart, Target, Amazon, Costco, Kroger) impose strict On-Time In-Full (OTIF) requirements with penalties of 3-5% of order value for late or short deliveries. Our partner network tracks every container against retailer receiving calendars, provides real-time visibility from origin loading through DC arrival, and triggers exception workflows when transit times slip. We coordinate retailer-specific labeling (UPC, GS1 Datamatrix, Walmart's WMI compliance), delivery appointment booking, and electronic POD documentation. For Amazon FBA, our partners handle inbound prep (FNSKU labeling, polybagging, bundle creation, palletization to Amazon's specs) at warehouses near IND, ONT, MEM, and other key fulfillment hubs. Documentation of carrier exceptions is preserved so you can dispute unjustified OTIF deductions with retailer scorecards.

FMCG international shipping requirements vary by destination and product category. **USA**: FDA prior notice (food, beverages, cosmetics, OTC drugs), FSVP (Foreign Supplier Verification Program) compliance, USDA APHIS for animal products, EPA registration for cleaning products containing pesticides. **EU**: REACH (cosmetics chemicals), CE marking (electronics), nutrition labeling per Regulation 1169/2011, EU organic certification (Reg 2018/848 for organic claims). **China**: GACC registration, China customs declaration, CIQ inspection for food, label translation per GB standards. **Latin America**: COFEPRIS (Mexico), ANVISA (Brazil), ISP (Chile) approvals for food/cosmetics/personal care. Our partner network maintains country-specific compliance experts and pre-clearance documentation to keep your shipments moving without surprise holds.

Cold chain integrity is critical for FMCG food, beverages, and dairy. Our partner network operates with real-time temperature monitoring containers (Maersk Star Cool, MSC reefer fleet, CMA CGM REEFLEX) maintaining setpoints from -25°C (frozen) to +18°C (controlled ambient). Temperature alerts trigger immediately if setpoint deviates by more than 2°F/1°C. Pre-trip inspection at origin verifies container readiness 24h before loading. For air freight, we use IATA CEIV Fresh-certified handlers with active temperature-controlled ULDs (Envirotainer, va-Q-tec). HACCP documentation, temperature logs, and chain-of-custody records are preserved per shipment for FDA and EU food safety audit requirements. Our team handles claims processing if temperature excursion occurs, including expedited replacement shipments.