Services

📋 All Services 🚢 Ocean Freight ✈️ Air Freight 🚛 Ground & Drayage 🏗️ Project Cargo 🏭 Warehouse 🛃 Customs

Industries

🏭 View Industries

Regions

🌎 Global Coverage

Company

🏢 About 🤝 Partnership FAQ 📬 Contact
💬 WhatsApp

Frequently Asked
Questions

Find answers to the most common questions about our services, coverage, pricing, and how to get started with Suaid Global.

Everything You Need to Know

If your question isn't here, reach out to us. We're always ready to help.

What services does Suaid Global offer?

Suaid Global offers end-to-end logistics solutions including ocean freight (FCL, LCL, consolidation), air freight (express, charter, consolidated), ground transport and drayage (FTL, LTL, port drayage), project cargo and RoRo, warehouse solutions (storage, cross-dock, fulfillment), container solutions (sales and leasing), customs brokerage, and supply chain advisory.

What regions do you cover?

We operate across 7 major regions: North America, South America, Europe, Asia & Pacific, Africa, the Middle East, and Central America & Caribbean. Our headquarters is in Miami, FL, with vetted partners on every continent.

How do I get a quote?

You can request a quote by filling out the form on our Contact page, sending an email to contact@suaidglobal.com, or reaching out via WhatsApp at +1 (954) 951-5109. We typically respond within 24 hours with a custom proposal tailored to your specific routes and volumes.

What is your minimum shipment size?

We don't have a strict minimum shipment size. We handle everything from LCL (less-than-container-load) shipments to large-scale project cargo with oversized equipment. Our team evaluates each request individually to provide the most cost-effective solution.

How do you handle customs clearance?

Our customs brokerage team handles the entire clearance process, including tariff classification, documentation, regulatory compliance, and communication with authorities. We work across multiple jurisdictions and ensure your cargo clears customs without surprises or delays.

Do you offer warehouse solutions?

Yes. We offer storage, cross-dock, and fulfillment at strategic locations. Our warehouse solutions include inventory management, integrated distribution, and real-time reporting. We can tailor the operation to the specific needs of your business.

What industries do you serve?

We serve a wide range of industries including Automotive, Food & Beverage, Technology, Retail & E-commerce, Healthcare & Pharma, Energy & Mining, and more. Each industry has unique requirements, and our team has specific expertise to handle the regulations, deadlines, and risks of each sector.

How can I track my shipment?

We use proprietary tracking technology that provides real-time visibility for every shipment. You receive proactive updates on your cargo status, and you can reach out to your dedicated team at any time for detailed information.

What makes Suaid Global different from other logistics companies?

We provide a truly end-to-end solution under one roof: freight, warehousing, customs, and advisory. Our in-house Miami team manages every shipment with proprietary tracking technology, documented SLAs, and transparent KPIs. We are not a marketplace or broker network — we are your single logistics partner.

How do I get started?

Getting started is simple. Reach out to us via email, WhatsApp, or the contact form on our website. We'll schedule a discovery call to understand your routes, volumes, and challenges. Then we prepare a custom proposal with rates, SLA, and scope defined. After approval, we handle onboarding and your first shipment can happen within days.

What is your pricing model?

Our pricing is customized for each operation. We take into account routes, volumes, cargo type, shipment frequency, and required services. There are no hidden fees — every cost component is transparently presented in the proposal. Request a quote and receive a complete cost breakdown.

Do you handle project cargo or oversized shipments?

Yes. Our Project Cargo & RoRo division specializes in special, oversized, and heavy-lift shipments. We handle the complete logistics planning, including feasibility studies, special permits, crane operations, multimodal transport, and specific insurance for high-value cargo.

Still Have Questions?

Our team is ready to help. Reach out through the channel you prefer.

📧

Email

Send us an email and we'll respond within 24 hours.

contact@suaidglobal.com
💬

WhatsApp

Talk to our team directly via WhatsApp.

+1 (954) 951-5109
📞

Phone

Give us a call during business hours.

+1 (954) 951-5109

Your Global Logistics Starts Here.

Talk to our team and discover how Suaid Global can transform your logistics operation. No commitment — if it doesn't make sense, we'll just chat and that's it.